CPE Stretching Film Line

FAQ

1. Q: Why should you choose Suzhou Jwell?

A: We follow Germany type of business heading as the worldwide reliable supplier of plastic extrusion line. We have already provided more than 5000 lines located in all countries because we are providing the lastest technology,  qualified machine, reliable component and best after-service. 300 Engineers are travelling in the world throughout year for installation and test of machine, the after-service are free and availble forever. That's why we grow up from 10 staff company to 3500 staff Pioneer of Chinese extrusion machine supplier. Our products are spread all of China and also export to Russia, India, Korea, Indonesia, Middle East, Africa and south America, Spain, Italy, ect. We are received good appraisement from them. 

“Excellent Quality and Perfect Product” is JWELL quality guidance, is the direction of the whole company’s member. 
“Honesty” is our core thought to make “ Long life JWELL”.

2. Q: How much does it cost?

A: Please fill in your specific requirement in the bottom blank and sent to us, so that we could make a detail quotation for you.

3. Q: How about your after-sale service?

A: When the machines are ready and be sent to your factory, we will sent our engineers to your factory to help your worker to de the installation and train your workers. Above all, we have the maintenance engineers all over the world, who are always ready to go to our customer's factory and provide them with the best after-sale service.

Suzhou Jwell  is a Plastic Machinery provider. The company has won unanimous praise. We look forward to further cooperation with you! Welcome to contact us!

4. Q: What is the warranty period, and do you offer global after-sales support?

A: The standard warranty covers 12 months for the whole machine. Suzhou JWELL has 30+ service centers worldwide, with a guaranteed 48-hour response time for emergencies.

5. Q: Can we test machine or produce small batches of samples?

A: Yes! Our Suzhou factory offers test runs—clients may bring their own materials, and we’ll provide a production report with detailed data.

6. Q: lf the machine some parts is broken one day, how can you get help from us?

A: We will send you spare parts free of charge lf they are in warranty, not including easy-broken parts. For easy-broken parts, we will only charge a cost fee.

7. Q: How does our factory do regarding quality control?

A: We have passed the lS09001:2000 Quality Management System and CE certificate and we have a special QC department in charge of products' quality. lf you also need other certificates,we also can help to apply.

8. Q: How can you check the machines before delivery?

A: We can provide online checking when testing the machine on site. We will take and prepare detailed testing videos for your checking before the delivery. We accept third-party testing. Except above points,we will provide detailed testing report.